Frequently Asked Questions
Do I need to make an appointment?
Appointments are highly recommended for several reasons. First, we will only offer appointments if we have the testing devices to serve you. If you do not make an appointment, supplies are not assured. Additionally, if you just show up at the testing site, you will be asked to use your mobile device to fill out the same information and pay for the service just as you would if making the appointment.
Do you accept insurance?
We will provide you with a results document that will have all of the information that you will need to succefully submit a claim to your insurance for reimbursement. See more
here.
Can minors get tested?
Children and minors at least 3 years old, may be tested with the presence of a parent or guardian.
We do like to caution parents that young children are often difficult to test especially for PCR test.
How long does it take to get results?
Results are dependent on the type of test you reserve. We will do everything we can to get you results as quickly as possible. If SPEED is important to you, please let us know and we will inform you of the timeline.
How do you get my testing sample?
The type of test will determine how your sample is achieved. Some of our test are mild Nasal Swabs and others are more deep Nasal Swabs. The Strep test is a throat swab.
Will my results be shared?
YES, your results will be transmitted to the Kansas Department of Health and Environment as required by state regulations. The KDHE will share the results with the CDC. Other than that requirement, your results will not be shared with anyone else.
What safety measures are we taking?
We ask that all patients remain in their vehicles. Other than convenience, this is a primary benefit of a drive-up service. Everyone staying in their vehicle is a safety measure. Our staff will wear fresh gloves, a mask and face shield and be in a medical gown when approaching your vehicle. Our staff will follow safe procedures during the entire process to avoid the transmission of any active infection to each other or our facility.
If my result is negative, am I in the clear?
While getting a negative result is a good sign and provides significant relief, you still should be cautious. The fact is that it takes several days according to the CDC for a positive test result to appear after exposure. So, if it has only been a couple of days since you may have been exposed, it is still possible that you are positive. In other words, depending on how long it has been, you should still use precautions if you were potentially exposed.
Should I get tested?
Based on CDC guidance, you should get tested if you develop symptoms of COVID-19 within 14 days of having close contact with that person or if that person later tests positive for COVID-19. Close contact includes being within approximately 6 feet of that person for a prolonged period of time or having direct contact with their fluids, like being coughed on.
